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Common Questions

Do I need to submit my official transcripts?
Where can I find my RFU ID number?
To where should I have my official transcripts sent?
How can I apply for a deferment for next year?
When will the orientation take place?
Where should I arrive on the first day of orientation?
When will the white coat ceremony take place for Chicago Medical School?
When will the white coat ceremony take place for Scholl College of Podiatric Medicine?
When will the white coat ceremony take place for the College of Pharmacy?
When will the white coat ceremony take place for the College of Health Professions?
Who should I contact if I have questions about my FAFSA or Financial Aid?
What should I do if I cannot meet the immunization requirement deadline?
Where do I access my Health History, Physical Form. and the Pre-matriculation Immunization Form that has to be completed?
How do I access the CastleBranch portal and create your account?
How do I claim my new student account?
Is orientation mandatory?
Do we need to stay at school (overnight) for all the orientation days? Or can we drive back and forth if we live nearby?
Is campus open before orientation week so that those of us who want to figure out where things are, like parking lots and the bookstore prior to orientation can arrive a day or two early to do that?
Do we need to bring anything with us to orientation, such as a laptop for notes or any forms?
Is there a specific parking lot for orientation or is any lot available?
Will I be able to park on campus before I have a permit?
I plan on taking the Metra to Orientation. Can I take the Lake Bluff shuttle even though I don't have a student ID yet?
Will my campus ID work as soon as I get it (for example, getting in after hours) or is it activated after Orientation? 
Are parents allowed at Orientation events?
How do I change or correct my address?
When do we need to return the ID Card and Parking Permit Forms?
Do I need to bring a copy of my final transcript to Orientation?
Where do I find my class schedule and book lists? 
Can we purchase our books anywhere or is there a university bookstore from which we should be purchasing them? 
Would it be advisable to buy books prior to Orientation?


Do I need to submit my official transcripts?

Rosalind Franklin University of Medicine and Science (RFU) requires official transcripts from all colleges and universities attended including your final transcript showing the conferral of your degree (if applicable for your program) and any prerequisite courses in progress.

If you provided all final official transcripts showing successful completion of prerequisites and/or conferral of degree(s) at the time of application, the Office of Admissions and Enrollment will be able to obtain your transcripts to complete this requirement.*

If you’re unsure if all transcripts were final at the time of application, please contact the Office of Admissions and Enrollment at grad.admissions@rosalindfranklin.edu or 847-578-3204 for clarification.

*Exception: The Office of Admissions and Enrollment is not able to obtain final official transcripts through AMCAS. Incoming Chicago Medical School students are required to have final official transcripts sent to RFU from any institution where they completed prerequisite coursework and/or earned a degree.

May Start 2019 Timeline
​For students enrolling in programs that begin Summer (May 28, 2019) transcripts must be received no later than July 1, 2019.

August Start 2019 Timeline
​​For students enrolling in programs that begin Fall (August 12, 2019) transcripts must be received no later than August 1, 2019.

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Where can I find my RFU ID number?

You can find your student ID under your User Profile in Student Self-Service. 

  • Log-in to Student Self-Service
  • Click the User Options tab on the left side of the screen
  • Click User Profile within the User Options Menu
  • You will be able to locate your Colleague ID under your name and where your picture is supposed to be. See the example below with a fake student. 

 

 

 

 

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To where should I have my official transcripts sent?

Have all final, official transcripts sent electronically to grad.admissions@rosalindfranklin.edu or by mail to:

Rosalind Franklin University of Medicine and Science
Office of Admissions and Enrollment
3333 Green Bay Road
North Chicago, IL 60064

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How can I apply for a deferment for next year?

You may be eligible to defer payment on prior education loans while you are enrolled at least half-time as a student at RFU.  You must contact your lender or loan servicer to determine if you qualify for a student deferment based on your enrollment. 

Deferment will not take effect until after you have matriculated on the first day of school, as your status as an enrolled student begins and can be verified at that point.

The Registrar's Office updates enrollment information for all students to the National Student Loan Clearinghouse once a month.  New students should allow several weeks for your lender or loan servicer to receive notification of your new enrollment from the Clearinghouse. 

Some loan servicers may provide deferment forms or attempt to press the matter prematurely, but all deferments should be retroactively applied back to the start of term date once they have that information, so new students are advised to be patient as this matter usually resolves itself.

Most lenders and loan servicers update their information from the Clearinghouse automatically. However, you may need to contact your lender or loan servicer to request a deferment or to notify them that we use the Clearinghouse and that they should check for enrollment information to appear there within the first few weeks of school.

If a month has passed and there is an issue such as the lender or loan servicer is unable to see your information on the Clearinghouse or they need more information, please contact the Registrar's Office who will see if more information is required and will work to resolve the issue. 

For Federal Perkins Loan contact your former school to obtain a Student Deferment form (your former school is your lender for Federal Perkins Loan). 

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When will the orientation take place?

May Start 2019 Orientation dates are:

Wednesday, May 22nd to Friday, May 24th of 2019

August Start 2019 Orientation dates are:

Tuesday, August 6th to Friday, August 9th of 2019

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Where should I arrive on the first day of orientation?

Specific information regarding orientation will be available on the Orientation Page about one month before Orientation for your program. You can access the Orientation Page for your program below.

MAY ORIENTATION AUGUST ORIENTATION

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When will the white coat ceremony take place for Chicago Medical School?

August 9, 2019

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When will the white coat ceremony take place for Scholl College of Podiatric Medicine?

August 9, 2019

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When will the white coat ceremony take place for the College of Pharmacy? 

August 10, 2019

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When will the white coat ceremony take place for the College of Health Professions? 

April 12, 2019

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Who should I contact if I have questions about my FASFA or Financial Aid?

You should contact the Office of Financial Aid located in Student Financial Services in the Health Sciences Building. The main telephone number is 847-578-3217.

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What should I do if I cannot meet the immunization requirement deadline?

Please contact the immunization coordinator via email at studenthealth@rfuhs.com. Please provide the reason Why you won’t be meeting the required deadline and When you plan to complete your immunizations. 

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Where do I access my Health History, Physical Form, and the Pre-matriculation Immunization Form that has to be completed? 

​RFU utilizes CastleBranch which is a secure platform to complete your immunization requirements.  This is the same system through which you will track your ongoing requirements as you complete your degree/program at the University.  Please note, it is your responsibility to monitor and ensure you are in compliance at all times as non-compliance can impact your registration, financial aid, and clinical rotation placement.  Therefore, it is imperative that you make a habit of watching for any updates to your immunization on a regular basis and that your contact information in CastleBranch is always current. 

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How do I access the CastleBranch portal and create my account: 

Access the website at http://rfu.castlebranch.com/ to create your account and place your order for the health and immunization requirements.

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Upload your health and immunization documents:

RFU is required by law to have proof of immunizations on file for all students enrolled at the University.  Be sure that the Health History & Physical Form and Immunization Form is completed as soon as possible but no later than the first day of classes and uploaded to your CastleBranch account.  The forms can be downloaded from your CastleBranch Portal once you have initiated your account.  If you have any questions about your health and immunization requirements, please contact the immunization coordinator via email at studenthealth@rfuhs.com.

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How do I claim my new student account? 

Your RFU email account will serve as your official means for University communication. Students are expected to read email on a frequent and consistent basis. ​There is no need to request an email account. The account is created automatically. You will receive a 'Welcome to Rosalind Franklin University' email with directions beginning in January of 2019 or after you have confirmed your acceptance.

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​Is Orientation mandatory? 

Orientation is mandatory unless you are excused by your program. To request an excuse, email Orientation@rosalindfranklin.edu with your request and wait for a response.

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Do we need to stay at school (overnight) for all the orientation days? Or can we drive back and forth if we live nearby? 

There is no need to stay overnight. Orientation sessions take place between 8 am at the earliest and 5:30 pm at the latest.

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Is campus open before Orientation week so that those of us who want to figure out where things are, like parking lots and the bookstore prior to orientation can arrive a day or two early to do that? 

The campus is open (including during the intersession break). Feel free to stop in Student Affairs and Inclusion (HSB L.675) and ask for some help navigating around campus!

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Do we need to bring anything with us to Orientation, such as a laptop for notes or any forms? 

You do not need to bring anything specific with you, but we do suggest that you take notes. A laptop, tablet or a notebook is recommended.

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Is there a specific parking lot for orientation or is any lot available?

You may park in any lot marked General Parking on the campus map. Some spaces in these lots are reserved, so be sure to watch for any signs that designate parking for administration or faculty.

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Will I be able to park on campus before I have a permit?

Yes. You will have plenty of time to get a permit. Campus Safety will not issue tickets until new students have had an opportunity to register vehicles.

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I plan on taking the Metra to Orientation. Can I take the Lake Bluff shuttle even though I don't have a student ID yet? 

Yes, you will be able to ride the shuttle before getting your ID. Just let the driver know you are a new student coming to Orientation.

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Will my campus ID work as soon as I get it (for example, getting in after hours) or is it activated after Orientation? 

Yes, ID cards will be fully functional as soon as you receive them. You will need to sign the Fitness and Recreation Waiver form on Insite before having access to the fitness center. 

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Are parents allowed at Orientation events?

Unfortunately, we do not have the room to accommodate parents, spouses, partners, etc. at Orientation.

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How do I change or correct my address?

You may change your address on Student Self-Serve once you have created your account.

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When do we need to return the ID Card and Parking Permit Forms?

ID cards and parking permits can be processed ahead of time if you come to campus early. Otherwise, we’ll take care of this the first days of Orientation.  Look for more information on To Do List #3, which will be available approximately 30 days prior to starting classes.

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Do I need to bring a copy of my final transcript to Orientation?

You do not need to bring another copy of your final transcript if you have already submitted one through the Admissions process.

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Where do I find my class schedule and book lists? 

Almost all students are block registered, which means you do not need to register for courses. (Do not be concerned if you see that the term registration deadline has passed). You will see your class schedule and a book list either posted on the Orientation website or you will receive them from your program at Orientation. You will also learn about elective courses when you get here during your program time at Orientation.

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Can we purchase our books anywhere or is there a university bookstore from which we should be purchasing them? 

Where you purchase your books is up to you. However, the RFU Online Bookstore serves the students, faculty, and staff of Rosalind Franklin University of Medicine and Science. The bookstore carries all assigned textbooks, a broad range of review materials, and all required medical equipment and clothing.

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Would it be advisable to buy books prior to Orientation? 

Some students prefer to have their books before arriving on campus and others would rather wait to talk to Orientation Advisors and faculty members. We encourage you to do what makes you most comfortable. If you decide to purchase through the online bookstore after Orientation, be assured that your order will be filled within a few days.

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